Case Study: Pork & Poultry Manufacturer
Background
For many years, Hellenic Systems has supported one of the UK’s largest pork and poultry producers. Operating multiple production sites, the business supplies premium products to retailers, foodservice operators and international markets, with a constant focus on efficiency, reliability and quality.
The Challenge
Managing complex order processing, batch control and traceability in a fast-moving food production environment can be challenging. The ability to process orders accurately and on time, while meeting strict regulatory requirements, is critical to maintaining both productivity and compliance.
Prior to working with Hellenic, manual processes and system limitations had the potential to slow throughput and introduce bottlenecks – challenges that could affect both operational performance and customer satisfaction.
The Solution
Hellenic Systems implemented its FOPS8 (Factory Order Processing System) as part of an integrated manufacturing execution solution.
This powerful, scalable platform streamlines:
- Order processing: Automated sales and purchase order management with full history tracking.
- Batch control: End-to-end traceability from intake to dispatch, ensuring compliance and quick recall readiness.
- Labelling efficiency: Integrated weighing and labelling hardware for consistent, compliant packaging.
- Real-time reporting: Instant production data to support proactive decision-making.
The solution was tailored to the manufacturer’s processes to ensure a perfect operational fit – eliminating manual workarounds and ensuring that critical tasks run smoothly and on schedule.
Factory Order Processing System (FOPS8)
Total factory systems management for optimised product processing
The Results
Since adopting our solution, the business has reported consistent, on-time operational performance. In our recent satisfaction survey, they praised the reliability and timeliness of our support, with an overall Net Promoter Score of 8 and positive ratings for both value and operational fit.
Key benefits have included:
- Improved throughput: Faster, more accurate order processing.
- Enhanced traceability: Greater confidence in meeting compliance requirements.
- Reliable support: UK-based team always available to respond quickly when needed.
- Operational efficiency: Reduced manual intervention and smoother workflows.
Why it Works
Hellenic’s in-house development team continually enhances the platform based on real customer needs. For this pork and poultry producer, this means the system evolves alongside their business, ensuring they can keep pace with growth and industry changes without sacrificing quality or compliance.
Ready to optimise your production process?
If you’re looking to improve efficiency, enhance traceability and gain a reliable partner in food manufacturing technology, we’d love to help. Our solutions are built around your needs – scalable, robust and backed by a UK-based team that’s always there when you need them.